I saw an infomercial for this product one night and thought I would give it a try. I was interested in this product for several reasons: 1) my entire home has wood and hard flooring, 2) I'd love not using additional chemicals and cleaners, 3) I'd love to not be using a mop and scummy bucket, and 4) the re-washable pad looked wonderful.

I got my mop this week and I am so happy with this product. It does what it claims to do. It heats up quickly, my floors dry quickly, and the pad washes well in the washer. The pad is extremely durable and well made. I put it in the washer with some detergent and it cleaned up pretty well.

The actual design of this mop far surpasses the chintzy design of the other popular steam mops available. I noticed right away that it's very sturdy. The handle is telescopic and is easily adjustable.

I've used it on all my floors and small area rugs. It did a marvelous job and even lifted the dirt from my area rug. This is one of the best appliance purchases that I have made in awhile and I recommend it everyone.

I just received this product and love it. I have back problems and this is so lightweight and easy to use. It does a wonderful job, the pads are extremely well made and no more cleaners or refill pads to buy! The only suggestion I would have is to order extra pads and change as soon as they get fairly wet, as it works better with a drier pad. Really does what it says it will!

Susan

What a wonderful product! I have a very large area that is hardwood and tile...saves time and easy on your back! Excellent product!

The Haan does a great job steam cleaning. I cannot figure out why the cleaning matt does not show the dirt. Wish it would get closer in the corners.

This worked great. made cleaning my kitchen floor (textured vinyl) so much easier. My only complaint was the length of the cord...wish it were longer....but the mop is great!

I bought this cleaner to steam clean my kitchen and dining room tiled floors. The tile has a sculptured top, not just flat tile. I was looking for something to help clean the grooves and lower areas of the tile. This did not help at all. I thought the steam and water would loosen the dirt and the pad would wipe it away. Didn't work. The recessed parts of my tile are still dirty and I am returning this item.

I read the other reviews and was very surprised because my experience was exactly the opposite. It did not clean my ceramic floor or my wood floors. Yes, it took off things like coffee stains but I could do that with a wet rag. The wood floors were left with a film that was very dull and the ceramic tile floor grout was not any different. There was not enough steam coming out to really do anything. Very disappointed. It will most likely stay in the closet until our next garage sale...

I use this weekly and have had it about a year with no signs of stopping. We have used it every time we are sick and it has cut down the spread very well. VERY EASY!!!!!

I was able to use this product to help with cleaning my kitchen counters and my carpet. I do like this product because when I make pancakes for example, the pancake batter dries on my counter and is hard to get up. With this product I was able to "steam" the batter sothat it was soft and easy to get up with a cloth. The same with my carpet. The product helps sort of bring the dirt and grim in the carpet to the surface, but you will still need to wipe the carpet clean with a cloth, brush etc. and perhaps some sort of carpet cleaner.

Purchsing this product has been the worst experience in my life (my life of doing business online I mean). The first time I ordered it, from Go Vacuum, the delivery date came and went without a word from GoVacuum. I contacted Amazon.com, which bares no fault in this, and they also hadn't received any word from GoVacuum about the product. I contacted GoVacuum on my own cancelled the order and was told by a customer service employee that if I couldn't find the product locally, I could come back and receive a discount + a free upgrade shipping to 2 day air. In time I determined that I couldn't find the Haan Steamer locally and went back and contacted GoVacuum to take them up on their offer. The individual that promised me the discount of $20 and the free upgrade to 2 day air basically called me a liar and said that he never quoted me the afore mentioned. So I cut off dealings with that individual and spoke with a manager who proceeded to take my order promising me nothing but free shipping. Well, I finally got the order today, 5-12-09, and low and behold the order was not complete, it was missing the short handle. Needless to say, by this time I was very frustrated. I called and another manager told me that he would get the short handle right out to me, he did as promised. Then I finally got around to using the product, and low and behold after getting it ready to use and turning it on waiting for the steaming process, it finally started producing steam, but when I lifted it up to try it on the bed (to get rid of dust mites), water from the device leaked EVERYWHERE. Well, that was the straw that broke the camels back, so to speak. I immediately returned it. You might want to think twice before ordering from GoVacuum/and or ordering the Haan Vacuum, as I could very easily have been burned very badly. Thank God I wasn't. BUYER BEWARE!!!! UPDATE/EDIT: I've decided to give the product another try, in that there are lemons (so to speak) in all inventory. I will NOT however do business with Go Vacuum again, EVER. I hope my recent order of this product, which should be here on Monday 6-22-09, will be a better experience.UPDATE 2: Ok, I'm DONE messing with Haan products. I received my second one yesterday and it worked for about 1 1/2 mins before it started spewing out scalding water out the bottom. No more for me.